Last updated 26 Oct 2026
Refund Policy
Our refund and returns policy for custom-printed products.
Standard designs
If you are not happy with a ready-made design, you can return it within 7 days of delivery. The case must be unused and in its original packaging. Once we receive and check it, we refund the amount you paid to your original payment method.
Custom-printed items
Items printed with your own uploaded design are made specially for you, so they cannot be returned or exchanged unless they arrive damaged or the print does not match the design you approved.
Damaged or wrong item
If your order arrives damaged, or you received the wrong phone model or design, message us within 48 hours of delivery with your order number and a photo of the item. We will send a replacement or refund you, whichever you prefer.
How refunds are paid
Approved refunds go back to the original payment method (UPI, card or net banking) and usually reach you within 5 to 7 working days. For cash on delivery orders we will ask for your UPI ID or bank details to send the refund.
How to start a return
Contact us through the details on our Contact page with your order number. Please do not ship anything back until we have confirmed the return.
